Operating the lift in the Sofitel Heathrow was not
straight-forward. Whilst it apparently responded to pressing buttons, it did
not actually respond until the room card was swiped. So TSH and Diva travelled
up and down the hotel several times, under the control of guests who had
swiped. As a result, they exited the lift at the wrong floor and had to use the
stairs.
TSH and Diva wanted to sit together on the 9 hour plus
flight and had booked seats accordingly. But TSH’s seat had broken and the
check-in desk informed him that he had been moved elsewhere. It took quite a
bit of discussion before a satisfactory resolution was obtained. Their profile
was raised to the level where, on embarking the plane, the steward said ‘We
have heard about you’. The BA crew were
very helpful and the service excellent.
During the flight, Diva’s watch was adjusted to Florida
time. Involving both of them – Diva’s nail do is too precious to allow her to
pull out the control buttons. It was an hour or so later that she realised that
the watch was not telling the correct time and the battery had fallen out of
the back, To lodge somewhere in the innards of one of the aircraft seats. Forever.
Miami airport was chaotic. Only a handful of passport booths
for a queue of hundreds of non-US citizens. TSH and Diva eventually got to a
booth with a very friendly border officer. Then the ‘system went down’ –
apparently a frequent occurrence, resulting in a 15 minute delay. The people
organising Silversea hotel transfers were muddled and unhelpful, resulting in a
delay of almost an hour. Later they discovered that their driver had been
waiting in the vicinity of the airport for 2 hours. On arrival at the Four Seasons the Silversea
reception desk was already closed and very little information available. But
they made it to the welcome dinner – welcome in every sense.
No comments:
Post a Comment