TSH is really on a roll

Diva went to the Spa to have her nails done – an excellent experience apart from the continual up-selling. The spa doctor popped into the pre-treatment ‘mood room’ (Diva had insisted the lights be left on) to discuss treatment for any aches and pains. Given the average age of guests, it is unlikely that there are many without aches and pains. The nail technician tried to sell reflexology, eye cream and a more extensive manicure before working out that the number of days Diva had been on the ship mandated a full pedicure. The spa manager appeared at the end to recite a list of possible treatments.  

Meanwhile, TSH spoke to the Hotel Director and Guest Relations Manager. After a brief discussion about the lack of wifi in the suite and the lack of response to this being reported on many occasions, it was agreed that they would be upgraded to a different part of the ship. The butler was to arrange the move during the morning, reception said it would take 10 minutes and TSH and Diva were to retain the services of the same butler and suite attendant. By lunch-time there had been no progress. Eventually the move took place in the late afternoon, with TSH and 2 butlers working hard for 45 minutes. Diva stayed out of the way, but then spent another hour rearranging her things. Her clothes had all been hung in the wrong order and the suite is a mirror image of the first one, so it is all very confusing.

TSH also raised the issue of the additional onboard credit which had been promised verbally when the itinerary was changed from northern Europe to around Britain again. This was news to the Hotel Director and the Guests Relations Manager but the money had been credited to the account by lunch time. All excursions and Diva’s nail treatment have now been covered by onboard credit.

Internet is now available!!.

TSH arranged the new ship cards for the new suite but in the chaos of the move Diva carried hers next to her phone with the result that she could not open the suite door the first time she tried to use it.

There are only 147 guests on this leg of the cruise. As the ship is designed for about 600 passengers it feels quite empty. Especially when in the evening they are spread between 5 inclusive and 2 chargeable restaurants.

All set to repeat the previous 12 days and go round again.